Bridging the Generation Gap in ICT Use: Interrogating Identity, Technology and Interactions in Community Telecenters

by Arlene Bailey and Ojelanki Ngwenyama

In this paper, we explore the issues related to the generation gap in the use of information and communication technologies through an examination of relevant literature and findings from empirical field research in community-based telecenters in a developing country. Our findings show that intergenerational interaction is a key issue and social relations and interactions are explored through an analysis of social networks in conjunction with social identity theory and social representations theory. A conceptual framework is developed of the impact of intergenerational interactions at telecenters on community development.

the PROJECT – Born Digital Book

By John Palfrey and Urs Gasser

Born Digital is an initiative of the Digital Natives project, an interdisciplinary collaboration of the Berkman Center for Internet & Society at Harvard University and the Research Center for Information Law at the University of St. Gallen. The aim of the Digital Natives project is to understand and support young people as they grow up in a digital age. Within the project, we make use of a variety of methods to investigate a range of themes pertaining to youth and their use of technologies. Our outputs range from academic publications to hands-on legal, educational, and technological interventions.

‘All of them are “Digital Natives.” They were all born after 1980, when social digital technologies, such as Usenet and bulletin board systems, came online. They all have access to networked digital technologies. And they all have the skills to use those technologies.’